JOB
REDESIGN
Some
Of The Most Profitable Companies Have Changed … For The Better
It is no longer mission impossible to achieve increased
returns to labour and capital, and customer satisfaction while
enhancing your company's long-term competitiveness…some hotels
have achieved just that! Do you know that in these hotels,
chambermaids no longer work alone, and housekeeping staff
no longer have to go through layers of reporting before taking
action to rectify faults? Now, they have self-directed teams
which have more autonomy and can respond immediately to faults,
resulting in more effective deployment of staff and faster
response to customers. This is just one example of Job Redesign
(JR). Some of the most profitable companies in Singapore,
including IBM, have implemented JR. JR is a key national initiative.
It refers to the changing of the content and arrangement of specific
jobs for improving productivity and quality of work experiences.
It usually involves automation, computerisation, insourcing
and outsourcing for managing the less value-added tasks.
A
New Economy … Are You Ready For These Changes
… And Benefits?
The new era of knowledge economy poses many new challenges
and opportunities which are different from the past - more
demanding customers who expect better service and quality
for lower prices, new technologies which improve efficiency,
changing aspirations of workers which makes it difficult to
recruit and retain valuable staff, and many more. As a result,
JR is crucial as it redesigns traditional jobs, work processes,
reskills workers, and realigns reward systems to enable your
company to fully exploit new technologies, seize new opportunities
and meet new challenges. Are you ready for new, unconventional
work processes? If your answer is yes, then you are ready
to reap the many benefits that will result from effective
implementation of JR, which includes:
|
Faster
and better response to customer and market demands |
|
Greater
returns to technology by aligning staff to new technologies |
|
Creation
of a new culture which transforms the firm and its staff
to quickly exploit new knowledge and skills for competitive
advantage |
|
Greater
returns to labour with more effective staff deployment |
|
Improved
staff performance |
|
Support from Government (Funding) |
The
Key To Changing For The Better - Total Approach To Job Redesign
However, studies have shown that many companies have
been unable to reap the full benefits of JR due to lack of
a total approach. This has often resulted in unproductive
and demoralised staff without enhancing the long-term competitiveness
of the firm. TRAINING STRATEGIES recognised that the key to
reaping the full benefits of JR lies not only in identifying
the need and area for JR, but more importantly, in effectively
implementing JR and performance monitoring. As a result, our
team of industry experts and experienced consultants has adopted
a total approach to JR, with special emphasis on the following
areas:
|
Comprehensive
JR needs analysis for your company |
|
Development
of Key Performance Indicators (KPI) to monitor the effectiveness
of JR after implementation |
|
Advisory
assistance to ensure actual and effective implementation
of JR, including stationing our consultants on-site to
provide advice and help in relationship-building with
the affected staff |
Contact
Us Today!
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